One of our client, a leader in entertainment software production, wanted to switch from legacy systems to Sales Force for their CRM to track order changes, billing and transactions happening every day for the orders booked by their Sales agents. With CRM, the client sales team and other related functions can update information in real-time and communicate from field instantly.
Meeting sales requirements, invoicing, updating business information and other activities can easily be done through the interactive Sales Force solutions. Client Challenges Data is spread on different vendor systems and a lot of time is consumed by the employees to synchronize and maintain data across different systems.
There is no accessibilitynto real-time customer information, which is necessary while booking orders or conducting pre-sales activities. Solution
Technologies : Java, XML, TIBCO, Oracle, Agile Deliverables POC and complete migration and integration of the data to salesforce
Client Success Our teams implemented the solutions and helped the client in understanding the Sales Force CRM tools to conduct their day-to-day activities.